Stop social engineering attacks and empower your agents with a one-click identity platform.

Your agents are not identity detectives. Give them AI-powered visual verification tools to do the investigative work. Detect impersonation attacks through the helpdesk by requiring all conversations regarding high risk customer accounts or high-access employees to verify their identity in 30 seconds with a one-click identity proofing platform.

Try Copilot — ID someone today

Current conversation

Recent verifications

Option 1: Resolve Tickets

Send instant ID checks from Agent Copilot

An out-of-the-box platform for the whole team. Send verification links in any email, phone, or support chat to verify the person on the other side in 30 seconds, ensuring they match the owner of the account, before granting password resets or MFA lockout resolutions, or authorizing transactions or account changes. Customize branding and messaging.

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or integrated with platforms like:

Send ID verification requests and view results right from your platform of choice.

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Option 2: Reduce Tickets

Enable self-service account recovery, right from your platform.

Empower users to reset their own access on-demand, without engaging support resources.

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fast and private for the recipient

An efficient, secure flow for all parties that establishes (or prevents) trust in 30 seconds, accelerating resolutions.

1. Prompt Nametag anywhere

Send via text message, copy/paste a link, or add an automated prompt to your user flows. Open-able on any device.

2. Employee scans + shares ID

AI-powered auto-capture scans a government-issued ID and matches it to a selfie to ensure it’s really them.

3. Reinstate access

A helpdesk employee or an automated process compares the results. If they match, password resets are granted.

Save $70 per lockout

Resolve a real user lockout with white-labeled ID verification – or just try it on yourself for practice. No code and no credit card required.