When you download our App. When you download the Nametag App and create an account to access our services, you will be asked to provide certain personal information, for example your name, telephone number, a scanned government photo ID (such as a valid driver’s license) and a scanned photo of your face (which will be matched with your photo ID to verify it’s you), and your Covid vaccination card if you are accessing COVIDproof.com. We only share information derived from it, and only with your permission. We never share face scans or ID photos with companies. We will be adding additional forms of validated ID types in the future.
If you provide your phone number, we use it as a convenient way to introduce yourself to companies and friends. We may also use it to communicate with you (via text, email, or in-app notifications) about your use of the websites, App and services. If you don’t want to provide your phone number, you can use a QR code instead.
You can then build out your profile by accepting (or not) incoming requests for identity confirmation and data sharing. You are free to refuse any request for your personal information, with the understanding that we may be unable to provide you with some of our services.
Biometrics. We use limited biometrics to verify your identify by comparing your government photo ID with a scanned photo of your face. (The comparison provides a % match of the two or more photos.) We do not retain or share this underlying biometric information or use it for any other purpose. Where required under applicable law, we will request your prior consent to use biometrics in this manner.
Web Logs and Online Trackers. We collect logging information from all of the Nametag websites and services. This information is used to help us manage and improve our website and services. We explicitly do not log any personal information. In addition, we use only the minimum necessary cookies to enable us to provide the websites and services and conduct basic analytics; however, none of these cookies collect your personal information. We do not deploy other tracking technologies, such as web beacons or pixels. In addition, we do not use online targeted advertising, whether on our websites, our App or through third party websites or applications.
App Information. Our App generates and stores technical information including device identifiers and encryption keys. We collect and store some of this information to operate the App and services.
Unique identifiers. Each company you decide to share with also gets its own randomly-generated identifier for you. Because each company gets a different identifier, companies cannot use Nametag to cooperate with each other to get more information about you than what you’ve shared. We also generate a unique identifier only for our internal use, but this identifier is not shared.
User Content. Any and all information you post to your account and/or profile is considered “User Content,” which is governed by our Terms and the included Acceptable Use Policy. You retain control of your User Content at all times; you decide what information to share – or not share -- with companies and other users, and companies only have control of data that users explicitly consent to share. Nonetheless, think carefully before posting any User Content or agreeing to share it, especially for User Content that includes your personal information. You also are responsible to ensuring that all posting and shared User Content is accurate and complete.
Technical Support. We want to help you use the Nametag App and we are here to talk. Contact us via email at
help@nametag.co. Information you share with us when we are providing technical support will be kept for purposes of diagnosing and solving your problem and contacting you to help you. To assist with technical support, we may collect your city and country location from your IP address; however, we do not use location data for any other purpose.
Application Metadata. For participating companies that integrate with Nametag, we collect and store the name of the application, the icon you share with us, and other metadata.