Information We Collect and How We Use It


When you download our App. When you download the Nametag App to access our services, you will be asked to provide certain personal information, for example your name, telephone number, a scanned government photo ID (such as a valid driver’s license) and a scanned picture of your face (which will be matched with your photo ID to verify it’s you), and your Covid vaccination card if you are accessing COVIDproof.com. We only share information derived from it, and only with your permission. We never share face scans or ID photos with companies. We will be adding additional forms of validated ID types in the future.

If you provide your phone number, we use it as a convenient way to introduce yourself to companies and friends. We may also use it to communicate with you (via text) about your use of the websites, App and services. If you don’t want to provide your phone number, you can use an anonymous Nametag privacy number or a QR code instead.

You can then build out your profile by accepting (or not) incoming requests for identity confirmation and data sharing. You are free to refuse any request for your personal information, with the understanding that we may be unable to provide you with some of our services.

Web Logs and Online Trackers. We collect logging information from all of the Nametag websites and services. This information is used to help us manage and improve our website and services. We explicitly do not log any personal information. In addition, we use only the minimum necessary cookies to enable us to provide the websites and services and conduct basic analytics; however, none of these cookies collect your personal information. We do not deploy other tracking technologies, such as web beacons or pixels. In addition, we do not use online targeted advertising, whether on our websites, our App or through third party websites or applications.

App Information. Our App generates and stores technical information including device identifiers and encryption keys. We collect and store some of this information to operate the App and services.

Unique identifiers. Each company you decide to share with also gets its own randomly-generated identifier for you. Because each company gets a different identifier, companies cannot use Nametag to cooperate with each other to get more information about you than what you’ve shared.

Technical Support. We want to help you use the Nametag App and we are here to talk. Contact us via email at privacy@nametag.co. Information you share with us when we are providing technical support will be kept for purposes of diagnosing and solving your problem and contacting you to help you.

Application Metadata. For participating companies that integrate with Nametag, we collect and store the name of the application, the icon you share with us, and other metadata. We do not collect, store, or correlate information about the specifics of your application or its interaction with your customers.

Information We May Share and With Whom


With companies using Nametag. Companies use Nametag to request that you share information with them. For example, a bank would invite its customers to download Nametag to verify their customers identities and to access their account. We check to make sure that the companies are who they claim to be, and they are required to adhere to certain privacy and data handling practices. It is up to you to decide to accept any all requests from participating companies.

You can revoke a company’s access to your information at any time. When you do so, we immediately stop sharing your data and tell the company that you’ve revoked access. However, they may have stored the information you’ve shared. As you may expect, your use of other companies' services is governed by their respective privacy policies.

Other Nametag users. The Nametag App enables “peer-to-peer” requests to confirm your or another person’s identity. If you share your information with another individual, there is no clear privacy policy that applies. Just like with companies, when you revoke access, your information disappears from the other person’s app, but of course we can’t control that person’s use of your information.

Service providers. We work with designated third-party vendors to support our services. For example, we use a vendor to send text messages to our users. In the course of verifying your phone number, our vendor will have access to your phone number. That being said, we encrypt everything and everywhere we can: when we store it and when we move it between the parts of the system that comprise Nametag, it is always encrypted. Additionally, we use Google Analytics to gauge traffic and popular pages on our websites. We place Google Analytics cookies on our websites; however, these cookies do not contain personal information. All our service providers are required to protect your information and not disclose it to others unless we have authorized them to do so.

Official demands. If we receive an official demand from a government or court, we may be forced to share your data. We will try to let you know about the request before we comply so you can object. But keep in mind that we may not be allowed to let you know of the demand, or we may be required to comply with the demand before you have time to respond. We will carefully scrutinize each demand before we comply to ensure that it is valid.

Other circumstances. In other circumstances, we may have to share your information without your consent. For example, we may share information when we have a good reason to fear imminent harm to the safety of an individual. In a situation like this, we’ll try to get your consent first, unless doing so would cause further harm to an individual. If we do end up sharing your information, we’ll let you know, unless doing so would cause further harm to an individual. We may share your information as part of a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding. If this is going to happen, we will let you know.

Your Choices and Rights


You control your information that you provide to us. You have the right to request from us a copy of what personal information that we have collected or to ask to correct or update the information we maintain. Our App includes a “Destroy Vault” button that enables you to delete your account information. If you decide to stop using the App and uninstall it from your smartphone, we will delete your information.

We may send you in-App or text messages (if you give us your phone number) about your use of our App and services. If we want to send you any messages about any new products or services that may be of interest to you, we will first ask for your permission.

Google provides website visitors the ability to prevent their data from being used by Google Analytics. To opt out of Google Analytics, go to: https://tools.google.com/dlpage/gaoptout and download and install the browser add-on.

Users in certain States may have other rights over their personal information. We will honor these rights as applicable.

We currently do not honor browser-based “Do Not Track” signals.

Security


Data security is at the heart of all we do. All the data you share with us is encrypted, both at-rest and in transit. We use best-in-class security practices to protect the data you share with us. For example, Nametag uses advanced encryption to keep your information safe. Information you provide on COVIDproof.com is also encrypted and stored securely. Where necessary, we will apply enhanced security measures to sensitive or special categories of personal information. Here is a more detailed description of our data security measures. We will retain your information only as long as you are using the App.

Terms of Service
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Your access to our websites and your use of our App and services is subject to our Terms of Service, which also governs the terms of this Privacy Policy. Your use of our websites, App and services will be regarded as acceptance of our practices around privacy and personal information.

Children
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You must be 16 years old or older to use our websites, App and services. If you become aware that we have inadvertently collected information about children younger than 13, please notify us and we will delete it right away.