Resolve tickets and account lockouts in seconds – fraud free.

Use Nametag to stop impersonation fraud. Boost ROI at the support center by equipping your team with a one-click ID checker or an automated reset flow to identify anyone claiming to be locked out – online, over the phone, or anywhere.

cut costs, boost ROI

Faster resolutions for tickets like these:

Learn why legacy support tools fail

A secure toolkit for your agents

Resolve tickets faster by automating the identity detective work.

1. Prompt Nametag anywhere

Send via text message, copy/paste a link, or add an automated prompt to your user flows. Open-able on any device.

2. Customer scans + shares ID

AI-powered auto-capture scans a government-issued ID and matches it to a selfie to ensure it’s really them.

3. Reinstate access

A helpdesk employee or an automated process compares the results. If they match, password resets are granted.

Ways to get started

Option 1: Resolve Tickets

Send instant ID checks from Agent Copilot

An out-of-the-box platform for the whole team. Send verification links in any email, phone, or support chat to verify the person on the other side in 30 seconds, ensuring they match the owner of the account, before granting password resets or MFA lockout resolutions, or authorizing transactions or account changes. Customize branding and messaging.

Get started