ID any customer in 30 seconds.

Use Nametag to resolve account lockouts, authorize transactions, and stop impersonation fraud.

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5x
increase in efficiency
60%
faster resolutions
2x
better customer experience
Zero
unauthorized network access

The solution

Fix your reset process with Smart IDV.

1. Prompt Smart IDV anywhere

Send via text message, copy/paste a link, or add an automated prompt to your user flows. Open-able on any device.

2. Customer scans + shares ID

AI-powered auto-capture scans a government-issued ID and matches it to a selfie to ensure it’s really them.

3. Reinstate access

A helpdesk employee or an automated process compares the results. If they match, password resets are granted.

Explore ways to get started

Option 1: Out-of-the-box

Empower your agents with an AI verification copilot.

Use our no-code platform to send ID requests to customers contacting your support team. Add team members, customize branding and messaging, and view/manage verified results. Ready to go from day one - zero integration required.

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or integrated with platforms like:

Send ID verification requests and view results right from your platform of choice.

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Option 2: Customized Workflows

Enable automated, self-service account recovery.

Empower users to reset their own access on-demand, without engaging support resources.

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Unlike other ID verification tools, Nametag is uniquely capable of stopping digital manipulation and impersonation.

AI-Powered Fraud Prevention
Nametag's mobile approach to ID Verification allows for faster and more accurate scanning from a trusted device -- because we use the advanced cameras and security features built into mobile phones. Recent ‘quick-launch’ advances from Apple and Android bring unparalleled security without the added friction of visiting an App Store.
SOC2 logo
Better Business Bureau Accredited Business
California Consumer Privacy Act of 2018 Compliant

Anywhere your customers are.

Global Coverage

10,000+ document types

Omni-channel

Voice, chat, or email interactions

Mobile friendly

iOS + Android compatibility

Ready to step up your security with ID?

Let’s talk about account recovery and access for your business.
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