Resolve tickets and account lockouts in seconds – breach free.

Use Nametag to stop social engineering attacks on your support team and call center. Boost ROI by equipping your team with a one-click ID checker or an automated reset flow to identify anyone claiming to be locked out – online, over the phone, or anywhere.
Sign up — ID any customer today
increase in efficiency
faster resolutions
better customer experience
unauthorized network access
cut costs, boost ROI

Faster resolutions for tickets like these:

A secure toolkit for your agents

Resolve tickets faster by automating the identity detective work.

1. Prompt Nametag anywhere

Send via text message, copy/paste a link, or add an automated prompt to your user flows. Open-able on any device.

2. Customer scans + shares ID

AI-powered auto-capture scans a government-issued ID and matches it to a selfie to ensure it’s really them.

3. Reinstate access

A helpdesk employee or an automated process compares the results. If they match, password resets are granted.
Ways to get started
Option 1: Resolve Tickets

Send instant ID checks from Agent Copilot

An out-of-the-box platform for the whole team. Send verification links in any email, phone, or support chat to verify the person on the other side in 30 seconds, ensuring they match the owner of the account, before granting password resets or MFA lockout resolutions, or authorizing transactions or account changes. Customize branding and messaging.

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or integrated with platforms like:

Send ID verification requests and view results right from your platform of choice.

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Option 2: Reduce Tickets

Enable self-service account recovery, right from your platform.

Empower users to reset their own access on-demand, without engaging support resources.

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Option 3: Integrated Security

Add reusable humanAUTH as a step-up security measure.

Authorize transactions or account changes with ease by prompting an ID request in any context within your product.

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SOC2 logo
Better Business Bureau Accredited Business
California Consumer Privacy Act of 2018 Compliant
Save $70 per lockout

Try sending an ID request in any support chat (no credit card required), or book a demo to explore repeatable and fully-automated flows.

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