Use Nametag's Agent Copilot to collect verifications like this from day one.
Click on any element to learn more.
A support agent or an automated process sends a verification request.
Our native quick-launch app opens (skipping the app store) and we verify that the scan is coming from a trusted device with reliable security features.
The user consents to share biometric data.
The user scans a document that proves a government-verified identity.
A quick selfie ensures that the user holding the device matches the verified face on the ID document.
The user consents to share just the needed items, not their entire ID.
The request is completed.
The support agent or automated process has all the information they need to determine whether this user's identity matches the information on the account. Copy/store a tracking link for this user to improve compliance and avoid storing risky data on your servers.