New year, new look!
Meet the new Nametag

Stop lockouts and fraud with ID.

Use Nametag to confirm a user's identity in one-click, anywhere from call center interactions to in-app user flows.

Try it out
Play video
A text conversation where a customer support rep receives a text from someone claiming to be Madi and saying they got a new phone and got locked out of 2FA, asking for their account access to be reset. The rep responds with a link that, when clicked, verifies the person's identity by scanning their ID to ensure they are who they say they are before resetting access.

Add a one-click identity check to any high-risk user action.

Fight fraud by verifying users seamlessly at moments like these:

Learn why legacy support tools fail

How it works

1

Prompt users to scan their ID in a privacy-preserving way.

Your customers have never had such a seamless experience when reaching out to support. They can tap an email or SMS link, or scan a QR code to verify their identity. Protecting privacy and obtaining consent are core to the experience at every step.

2

Receive proof of identity to make (or automate) informed decisions.

Provide faster resolutions and increased satisfaction. Your teams receive verified identity details they can focus on helping, instead of interrogating customers for personal information.

Unlike other ID verification tools, Nametag is uniquely capable of stopping digital manipulation and impersonation.

AI-Powered Fraud Prevention

Nametag's mobile approach to ID Verification allows for faster and more accurate scanning from a trusted device -- because we use the advanced cameras and security features built into mobile phones. Recent ‘quick-launch’ advances from Apple and Android bring unparalleled security while skipping the added friction of visiting an App Store.
View a sample Proof-of-Verification
Technical innovations in our ID scanning

Detect and prevent:

Deepfakes
Synthetic ID fraud
Account takeovers
Social engineering
Phishing
New account fraud

Branded for your business

A custom experience your users will trust.

Anywhere your customers are

Global Coverage

10,000+ document types

Omni-channel

Voice, chat, or email interactions

Mobile friendly

iOS + Android compatibility

Your customers deserve Nametag.

Get started in minutes with a solution that fits your needs:

Option 1

Copilot

Get started today sending ID requests right from our out-of-the-box console. Add team members, customize branding and messaging, and view verified results.

Schedule a demo

Option 2

Integrations

Explore our integrations with platforms like Zendesk to send ID requests and receive results right from your current support tool.

Schedule a demo

Option 3

Autopilot

Use our APIs to add routine flows within your product to prompt users to verify their identity as a sign-in method, as step up security before transactions or account changes, or before speaking to an agent.

Schedule a demo
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