Nametag | Stop helpdesk hacks with human identity proofing

End lockouts, stop social engineering attacks, and reduce support costs with repeatable proof of identity at these high risk moments:

Results in 30 seconds the first time, then 7 seconds every time.

A browser window with Nametag Copilot, showing "Send an ID request" text and a field to enter a phone number.

At the Helpdesk

Get started today sending ID requests right from our out-of-the-box console. Add team members, customize branding and messaging, and view verified results. Explore integrations to ID anyone right from platforms like Zendesk.

Get started with Copilot

A browser window configuring a user flow for verifying identity to continue

In Your User Flows

Use our APIs to add routine flows within your product to prompt users to verify their identity as step up security before transactions or account changes, to verify age, or to prove account ownership before speaking to an agent.

Schedule a demo

A login button on a sample company (ACME Co.)'s website, displaying "One-click Sign in"

At Sign In

Stop fraud and end lockouts immediately with the only passwordless MFA that verifies people, not devices – ending lockouts forever. Scan an ID once, and access your account forever with one-click FaceUnlock.

Learn more

Ask and receive

A ready-made ID check, smart enough to pop up on any device and collect any info you need.

Prompt users to scan their ID or re-use from a past scan.

Send an ID request in any support chat with our Copilot platform or embed it in any UX flow. Users tap the link or scan a QR code to open an on-device user experience that can collect ID, verify email, and more – and share only the info you need. If they already have a Nametag, they can re-share in seconds with FaceUnlock.

Receive proof of identity to make (or automate) informed decisions.

Provide faster resolutions and increased satisfaction. Your teams receive verified identity details so they can focus on helping, instead of interrogating customers for personal information.

At its core, Nametag is the world's smartest ID scanning platform.

Browser-based ID verification tools are only for compliance. Nametag is built for security.

No deepfakes, no upload attacks

Nametag's mobile approach to ID Verification allows for faster and safer scanning – because it ensures a trusted real-time scan and can access advanced camera features such as depth mapping for liveness detection – all in a ready-made 'quick-launch' UI without the added friction of visiting an app store.

View a sample Proof-of-Verification

Technical innovations in our ID scanning

Connect for self-service

Auto-generate a dedicated recovery page from which your users can securely reset their Okta or Active Directory MFA tokens and passwords, any time they get locked out.

Anywhere your customers are

Global Coverage

10,000+ document types

Omni-channel

Voice, chat, or email interactions

Mobile friendly

iOS + Android compatibility

Stop #helpdeskhacks with the first human identity platform

Lost MFA devices add up.

End lockouts, stop social engineering attacks, and reduce support costs with repeatable proof of identity at these high risk moments:

Results in 30 seconds the first time, then 7 seconds every time.

Lockouts and login boxes are hurting your business.

(STATS)

One click identity verification, from access management to ticket resolution.

A ready-made ID check, smart enough to pop up on any device and collect any info you need.

Prompt users to scan their ID or re-use from a past scan.

Receive proof of identity to make (or automate) informed decisions.

Browser-based ID verification tools are only for compliance. Nametag is built for security.

No deepfakes, no upload attacks

Connect for self-service

Anywhere your customers are

Try sending an ID request today.

Automated Visual Verification: Stop Social Engineering at the IT Helpdesk

Lost MFA devices add up.

End lockouts, stop social engineering attacks, and reduce support costs with repeatable proof of identity at these high risk moments:

Results in 30 seconds the first time, then 7 seconds every time.

At the Helpdesk

In Your User Flows

At Sign In

Lockouts and login boxes are hurting your business.(STATS)One click identity verification, from access management to ticket resolution.

A ready-made ID check, smart enough to pop up on any device and collect any info you need.

Prompt users to scan their ID or re-use from a past scan.

Receive proof of identity to make (or automate) informed decisions.

Browser-based ID verification tools are only for compliance. Nametag is built for security.

No deepfakes, no upload attacks

Connect for self-service

Anywhere your customers are

Try sending an ID request today.

Lockouts and login boxes are hurting your business.

(STATS)

One click identity verification, from access management to ticket resolution.